Tag: Holidays

I have made my yearly updates to the web site (changing pictures and adding the yearly summary), and I just want to take the opportunity to wish all my visitors a happy 2016! My little family has been sick (at least one of us) during most of the holidays, so we have had a very calm Christmas and a very calm New Year’s. Hope you have had more fun!

This week is the first of my long summer break, and I will be on vacation until mid-August. This means that I will only read mail sporadically, if at all. For very urgent issues, please give me a call or send me an sms, and I will attend to your message as soon as possible (this of course only applies to those of you who have my number in the first place).

For support questions, there are a few options:

• For questions regarding Metaxa or Metaxa2, please add “METAXA” to the beginning of the subject line of the e-mail.
• For questions regarding ITSx, please add “ITSX” to the beginning of the subject line.
• For other support questions, please add “SUPPORT” to the beginning of the subject line.

This way I can easily assess which mails that are urgent to reply to. Don’t add “IMPORANT” or “URGENT” since that will just invoke the spam filter.

I wish you all a very very great summer!

We’re approaching Christmas, and this year I will try to spend lots of time with my family and less time at the computer. We’ll see how that goes, but all in all it means that I will most likely not respond promptly to e-mails until after New Year’s, maybe not until January 8 or 9. If, for example, you have asked a support question and have not received a response before January 12 2015, then please feel free to re-send your e-mail as I should then at least have replied that I cannot solve your issue quickly.

A further note for the future is that I will be on parental leave with my lovely nine-month-old during the entire spring, so answering e-mails will not be my highest priority, and might be neglected entirely in periods. I apologize for all kinds of inconveniences that this might cause, especially for Metaxa, ITSx and Megraft users.

Merry Christmas and a Happy New Year!